Privacy Policy

BoopathiCrackersShop ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your information when you browse our website, create a customer account, and place orders with us.

Information We Collect

• Order details: name, mobile number, email (optional), delivery address, products selected, quantities, and order total
• Customer account details: when you place your first order, we create an account linked to your mobile number so you can view order history and place future orders
• Login information: your mobile number and password when you sign in to your account (passwords are stored in encrypted form and are not visible to us)
• Order history: past orders linked to your account through the My Orders section
• Browser storage: items added to your cart may be saved locally on your device so your selection is not lost while browsing or signing in
• Basic usage data: browser type, device information, and general website usage needed to operate the site

Customer Accounts

When you place your first order with a mobile number, a customer account is created automatically for that number. Returning customers can log in to view past orders, update name, email, and delivery address, and place new orders faster.

• Each account is linked to one mobile number
• You must log in before placing a new order if an account already exists for your mobile number
• Your name, email, and address may be updated when you place a new order while logged in
• Your mobile number cannot be changed through the website once linked to an account

How We Use Your Information

• To process, confirm, and deliver your orders
• To create and manage your customer account and order history
• To authenticate you when you log in
• To contact you regarding order confirmation, status updates, or delivery
• To send SMS or email notifications related to your purchase
• To improve our products, website, and customer service

Information Sharing

We do not sell your personal information. We may share data only with delivery partners or service providers required to fulfil your order, or when required by law.

Data Security

We take reasonable steps to protect your information, including secure storage of account passwords. However, no online transmission is 100% secure. Please use accurate contact details and keep your login password private. Contact us if you believe your account has been accessed without your permission.

Data Retention

Customer account and order records are kept for business, accounting, customer support, and legal purposes. You may contact us to request correction of your name, email, or address. Account deletion requests will be handled in line with applicable law and our business record requirements.

Your Rights

You may contact us to ask about the data we hold, request corrections to your account or order details, or raise privacy concerns related to your orders and customer account.

Contact Us

For privacy-related questions, contact us at +91 95785 97070 or +91 98425 97070.